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3200 Cobb Galleria Pkwy
Suite #255, ATLANTA, GA 30339
(770) 424-3393

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COMPUTER NETWORK TECHNICIAN – Level 3 / Project Manager

About this job

Carceron Systems Group was founded in 2002, and was among the first companies in the metro Atlanta area to embrace the managed services approach to implementing IT solutions. Since then, we’ve become a complete technology partner with many Atlanta-based businesses; providing value through the delivery of competent advisory and technical expertise.

Carceron’s founders, Chad Massaker and Jeffrey Lee immediately identified small and medium-sized businesses (SMBs) often work with deficits in business-class technology and competent IT staff. They understood that any SMB that depends on technology could use the expertise that an onsite IT technician presents, without the inherent cost and risk of hiring one.

Aligned with the industry’s best practices, Carceron’s managed IT services offering is dedicated to provide comprehensive IT services and support for businesses searching to avoid downtime and see significant boosts in efficiency.

This position is uniquely suited for self-managing, self-starting professionals and comes with a diversity of business challanges that make this job never dull.

Applicants should preferably have at least 2 years of experience in the managed IT services industry or 4 years serving in an corporate IT department and be able to demonstrate very high skill supporting desktop operating systems,tablets and smartphones. They should also have intermediate to advanced knowledge of networking, networking security and server operating systems.

Carceron offers a benefits package including Health, Dental, Vision & Life Insurance.

 

APPLY HERE

 

 

Specific Hardware and Software Knowledge Required:
  • X86 Desktops & Laptops
  • All Current Microsoft Windows Desktop Operating Systems
  • All Current Microsoft Office Versions – Especially Outlook
  • Servers
  • Firewalls and Unified Threat Management Devices (preferably Sophos)
  • Office 365
  • Various BUDR platforms (Datto, Axcient, eFolder, etc.)
Specific Hardware and Software Knowledge Recommended:
  • Apple Products
  • VMWare
  • Google Apps
Other Requirements:
  • Must own an insured car, truck or SUV in good working condition
  • Ability to walk for 15 or more minutes consecutively
  • Ability to lift forty pounds unassisted
  • Ability to work at night and weekends as needed
  • Pass HIPAA Training Program and Adhere to all Carceron HIPAA Policies
Certifications Preferred:
  • CompTIA:
    • Network+
    • Cloud+
  • Microsoft:
    • MCSA Windows 2012
    • MCSA Windows 7 or higher
    • MCITP for Office 365
  • VMWare
    • VCP-Cloud (or better)
    • VCP-NV (or better)
Certifications We Don’t Care About or Need:
  • Cisco
  • Juniper
  • Other high level, expensive platforms not used by most small and medium sized businesses.
Duties
  • Attend sales meeting with owner or other sales staff and perform a client technical needs analysis.
  • Quote solutions based on needs analysis findings
  • With the help of other technical staff, implement new hardware and software that is quoted and approved by the client
  • Handle high level helpdesk tickets that lower level technicians and engineers cannot handle
  • Mentor lower level technicians and engineers
  • Assist ownership with selecting new technology platforms that will be enrolled under our managed IT services plan
  • Some On site hardware and peripheral installation, diagnostics, troubleshooting and repair
  • Some On site and remote software installation, diagnostics, troubleshooting and repair
  • Some On site and remote network diagnostics, troubleshooting and repair
  • Some Monitoring-based proactive issue remediation
  • Training clients on various operating system or application features
  • Perform all other duties as assigned.

 

APPLY HERE

 

 

COMPUTER NETWORK TECHNICIAN – Level 2

About this job

The position of Computer Network Technician, Level 2, is a mid-level technical position. Applicants should preferably have at least 2 years of experience in the managed IT services industry or 4 years serving in an corporate IT department and be able to demonstrate very high skill supporting desktop operating systems,tablets and smartphones. They should also have intermediate to advanced knowledge of networking, networking security and server operating systems.

Carceron offers a benefits package including Health, Dental, Vision & Life Insurance.

 

APPLY HERE

 

 

Specific Hardware and Software Knowledge Required:
  • X86 Desktops & Laptops
  • All Current Microsoft Windows Desktop Operating Systems
  • All Current Microsoft Office Versions – Especially Outlook
  • Servers
  • Firewalls and Unified Threat Management Devices (preferably Sophos)
  • Office 365
  • Various BUDR platforms (Datto, Axcient, eFolder, etc.)
Specific Hardware and Software Knowledge Recommended:
  • Apple Products
  • VMWare
  • Google Apps
Other Requirements:
  • Must own an insured car, truck or SUV in good working condition
  • Ability to walk for 15 or more minutes consecutively
  • Ability to lift forty pounds unassisted
  • Ability to work at night and weekends as needed
  • Pass HIPAA Training Program and Adhere to all Carceron HIPAA Policies
Certifications Preferred:
  • CompTIA:
    • Network+
    • Cloud+
  • Microsoft:
    • MCSA Windows 2012
    • MCSA Windows 7 or higher
    • MCITP for Office 365
  • VMWare
    • VCP-Cloud (or better)
    • VCP-NV (or better)
Certifications We Don’t Care About or Need:
  • Cisco
  • Juniper
  • Other high level, expensive platforms not used by most small and medium sized businesses.
Duties
  • On site hardware and peripheral installation, diagnostics, troubleshooting and repair
  • On site and remote software installation, diagnostics, troubleshooting and repair
  • On site and remote network diagnostics, troubleshooting and repair
  • Monitoring-based proactive issue remediation
  • Training clients on various operating system or application features
  • Maintaining technical operating and storage areas
  • Maintaining office work environment (minor housekeeping chores)
  • Perform all other duties as assigned.

 

APPLY HERE

 

 

COMPUTER NETWORK TECHNICIAN – Level 1

About this job

The position of Computer Network Technician is an entry level to low-skill technical position. Applicants should preferably have at least one year of experience in the managed IT services industry or 2 years serving in an corporate IT department and be able to demonstrate intermediate or higher skill supporting desktop operating systems (Windows7, 8, Apple, etc.), tablets (Android, iOS, etc.) and smartphones; as well as basic knowledge on networking (IP, DNS, router and firewall configurations, wireless networks, etc.). Knowledge of server operating systems and applications is also preferred. (e.g. Windows Server 2008, 2013 and Exchange and/or SQL, etc.)

Carceron offers a benefits package including Health, Dental, Vision & Life Insurance.

 

APPLY HERE

 

 

Specific Hardware and Software Knowledge Required:
  • X86 Desktops & Laptops
  • All Current Microsoft Windows Desktop Operating Systems
  • All Current Microsoft Office Versions – Especially Outlook
Specific Hardware and Software Knowledge Recommended:
  • Servers
  • Firewalls and Unified Threat Management Devices (preferably Sophos)
  • Apple Products
  • VMWare
  • Office 365
  • Google Apps
  • Various BUDR platforms (Datto, Axcient, eFolder, etc.)
Other Requirements:
  • Must own an insured car, truck or SUV in good working condition
  • Ability to walk for 15 or more minutes consecutively
  • Ability to lift forty pounds unassisted
  • Ability to work at night and weekends as needed
  • Pass HIPAA Training Program and Adhere to all Carceron HIPAA Policies
Certifications Preferred:
  • CompTIA:
    • Network+
    • Cloud+
  • Microsoft:
    • MCSA Windows 2012
    • MCSA Windows 7 or higher
    • MCITP for Office 365
  • VMWare
    • VCP-Cloud (or better)
    • VCP-NV (or better)
Certifications We Don’t Care About or Need:
  • Cisco
  • Juniper
  • Other high level, expensive platforms not used by most small and medium sized businesses.
Duties
  • On site hardware and peripheral diagnostics, troubleshooting and repair
  • On site and remote software, diagnostics, troubleshooting and repair
  • On site and remote network diagnostics, troubleshooting and repair
  • Monitoring-based proactive issue remediation
  • Training clients on various operating system or application features
  • Maintaining technical operating and storage areas
  • Maintaining office work environment (minor housekeeping chores)
  • Perform all other duties as assigned.

 

APPLY HERE