Managed IT Services
Let Carceron maintain your servers, PCs and networks - at any internet-accessible location worldwide
We provide managed IT services to businesses that have grown to a point where reliable technology services and system uptime are essential to day-to-day operations. Our services are best suited for small and medium sized businesses in commercial locations with one or more servers and ten or more workstations, but no budget remaining for full-time IT staff to support their network.
If you are doing business with one of the professional service industries – like accounting, law, financial planning, medical or consulting – you already understand the premise of our outsourced service model: you remain focused on your core competencies while our experts handle your back office IT operations.
"Easy to do business with, professional and I like your cutting edge technology"
~ Mike, Hartsfield Warehouse
7 Things We Do Better
- We Guarantee a Two Hour Response. Our expert technicians will address your computer support problem immediately or call you back within 2 hours or less.
- Lightspeed Repair. Why wait all day for your computer to be repaired? Your computer IT network is important to you. So we offer remote network IT support services. You can also access your computer network remotely through our network support services. We’ll dispatch a technician that same business day, if not.
- No Technical Jargon. You’ll get the clear answers to your computer and IT support questions that you deserve. You won’t be made to feel stupid by any technical talk from our IT support specialists. Considerable effort is spent looking for the nicest techs and engineers in our industry.
- 100% Unconditional Satisfaction is Yours – We Guarantee It. Our IT consulting and technology support services will give you the satisfaction you deserve. We will bend over backwards to make you happy with our IT management & network support services.
- We Won’t Surprise You With Bad News. You can plan on no damage being done to your network and data. We will let you know of any potential risks upon evaluation of your computer problem as part of our computer maintenance services. We will explain to you any potential risks involved and get your okay before we begin the work. You may choose to backup and secure your data first beforehand.
- All Projects Completed According to Schedule AND Budget – Guaranteed. Know that by hiring us for IT Consulting, to complete a project or perform network services, there will be no nickel and diming for charges that are unexpected. Sometimes this happens with unethical and incompetent technicians who have improperly planned and researched. We do the right thing and make no excuses. Your IT support project will be completed within time constraints, resources, scope and budget.
- Your Bill Be Accurate – That’s Our Promise. Each detailed bill will from us will be completely accurate – guaranteed. You pre-approve all IT management services charges and we bill you accordingly. You’ll never be surprised.