About Carceron: Atlanta's Most Recommended IT Firm on Linkedin.com

Our Approach

Carceron wants to be your IT department…forever. An “IT department” packed with so much value that it would be hard to imagine life without us. No other managed IT services provider packs so many value-added services into their agreements than us. You deserve a one stop resource for all of your businesses information technology needs.

Our Roots

Carceron Systems Group was founded in 2002 and among the first companies in the metro Atlanta area to embrace the managed services approach to IT services.

Owners Chad Massaker and Jeffrey Lee understood early on that small and medium businesses (SMBs) needed the support that an in-house IT person could provide them in terms of response time and expertise. However these same businesses rarely had the budget to employ such skilled individuals and the idea of trusting the network to one person is frightening.

When it comes to supporting the information technology needs of SMBs, 99% uptime is a must, as are fast support resolutions when systems down.  For seven years Carceron has been the trusted one-stop-shop for SMBs and provided CIO-like advisory resources to help management and owners with strategic planning and implementation of their IT infrastructure.

Our Philosophy

Simple: We’re an outsourced IT management company (think of us as your outsourced CTO) that also provides managed IT services such as helpdesk, systems monitoring, etc. Whatever you think you would have an in-house IT manager/CTO handle, that’s what we should do. And it should feel that we are as accessible, as within arm’s reach, as a full time IT manager or CTO (but we come with far better perks).